Nahal Tours Terms & Conditions

This document outlines important participant acknowledgments along with the Terms & Conditions governing participation in a Nahal Tours travel program. Our goal is to provide a safe, meaningful, and exceptionally well-managed travel experience for every passenger.

By registering for a tour and submitting payment, the passenger acknowledges that they have read, understood, and agree to be legally bound by these Terms & Conditions.

Questions are always welcome. Nahal Tours is available to provide clarification at any time.

Registration and Acceptance of Terms
Registration is considered complete upon receipt of the required deposit. Deposits must be submitted electronically via credit card or e-check at the time of registration unless otherwise specified.

Submission of registration and payment constitutes acceptance of all published Terms & Conditions, whether provided in print or digital format.

Tour space is limited and available on a first-come basis. Nahal Tours reserves the right to decline any registration prior to acceptance.

Registrations submitted within 90 days of departure require full payment, a $100 late registration fee, and any supplier-imposed fees associated with late booking.

Tour Specific Sale Information
Each tour page, registration checkout, confirmation, receipt, and written itinerary provided at the time of sale should be read together with these Terms & Conditions. Before or when payment is accepted, the passenger will receive written tour-specific information including:

• the total tour price, amount paid, purpose of the payment, future payment dates, and itemized balance due
• the travel-service providers and the known itinerary and departure details, or the circumstances under which those details will be determined
• the tour-specific payment schedule and any cancellation terms that differ from the standard policy below

Pricing and Rate Adjustments
All tour prices are quoted in U.S. dollars and are based on double occupancy unless otherwise stated.

Pricing is calculated using current supplier rates, exchange rates, fuel costs, taxes, and operational expenses at the time of publication. Nahal Tours reserves the right to adjust pricing prior to final payment in the event of significant cost increases outside its control, including but not limited to:

• airline fuel surcharges
• currency fluctuations
• governmental taxes or fees
• supplier cost increases
• security-related operational changes

If a required passenger minimum is not met, pricing may be revised accordingly.

Airline seating is subject to availability. While requests may be submitted, seat assignments cannot be guaranteed.

Payments made by credit card are subject to a non-refundable convenience fee. Returned checks are subject to applicable banking fees.

Payment Schedule
A second deposit is typically due approximately six months prior to departure. Final payment is due 90 days prior to departure unless otherwise specified on the tour webpage.

Failure to meet payment deadlines may result in cancellation of tour space and forfeiture of deposited funds.

Cancellation Policy
The following schedule applies when a passenger voluntarily cancels. Certain tours may operate under customized deposit schedules or supplier agreements. When applicable, the cancellation terms published on the specific tour page supersede this general policy.

Cancellation requests must be submitted in writing and are effective upon receipt.

Unless otherwise stated:

• Up to 150 days prior to departure: tour price less $250 administrative fee
• 149–90 days: tour price less $500 fee
• 89–30 days: 50% of total tour price
• 29 days or fewer: non-refundable

Airfare and Supplier Cancellation Charges
For Full Package bookings and any other booking that includes group airfare, the cancellation charge shown above may not include every nonrefundable amount imposed by an airline or overseas supplier. In addition to the scheduled cancellation charge, the passenger is responsible for actual nonrefundable airfare and overseas supplier charges that apply to the passenger’s cancellation.

Airline charges may arise when a passenger cancels after the airline’s seat-reduction deadline, after the group has used the number or percentage of seats that may be released without penalty, or when the cancellation causes the group to fall below a contracted utilization requirement. Depending on the airline contract, the charge may be as much as the full airfare for the canceled seat, including taxes or fees to the extent the airline makes them nonrefundable.

Applicable airline and supplier cancellation charges will be determined under the supplier agreements and group status in effect when Nahal Tours receives the passenger’s written cancellation. Because group-air allowances are shared, the charge may depend on cancellations received earlier. Supplier agreements, negotiated rates, group allocations, and Nahal Tours’ internal business records are confidential and will not be disclosed except as required by applicable law.

Cancellation charges will not be duplicated. The total cancellation charges for the booked tour will not exceed the total tour price, except for separately purchased optional services or other charges the passenger expressly agreed to pay. If the total applicable charges exceed the amount already paid, the passenger remains responsible for the unpaid portion of the disclosed cancellation charge and for supplier amounts Nahal Tours is obligated to pay, subject to the total-tour-price limitation above.

Unused portions of the tour are non-refundable.

Whole Program Disruption Beyond the Passenger’s Control
This section applies when a supervening event caused by an airline, overseas operator, tour leader, host organization, governmental authority, force majeure event, or another third party or circumstance beyond the passenger’s and Nahal Tours’ control prevents the entire tour program from operating and leaves the passenger without the opportunity to travel.

In this circumstance, Nahal Tours is a service provider with its own nonrecoverable planning and administration costs. Nahal Tours may retain an earned planning and administration charge of $250 per passenger when the disruption occurs more than 149 days before departure and $500 per passenger when the disruption occurs 149 days or fewer before departure. This charge will never exceed $500 per passenger and corresponds to services already performed and to nonrecoverable costs, commitments, and losses actually incurred by Nahal Tours in planning, administering, and preparing the travel program.

After deduction of Nahal Tours’ earned planning and administration charge, any remaining refund will, to the fullest extent permitted by applicable law, be limited to amounts still held by Nahal Tours and amounts actually returned or credited to Nahal Tours by the applicable airline, overseas operator, or other supplier. Amounts properly paid to third-party suppliers that are not returned or credited, including amounts lost because of supplier insolvency, cessation of business, force majeure, or another superseding event, are not recoverable from Nahal Tours.

Nahal Tours does not insure or guarantee the financial performance of independent suppliers or the recovery of funds properly paid to them.

A passenger’s voluntary cancellation, failure to travel, removal from a tour, or decision not to use services that remain available is governed exclusively by the Cancellation Policy, including applicable airfare and supplier cancellation charges.

Chargebacks and Payment Disputes
By submitting payment, the passenger agrees not to initiate a credit card dispute or chargeback without first providing Nahal Tours written notice and a reasonable opportunity to resolve the matter.

Chargebacks initiated in violation of these Terms may result in the passenger being responsible for all associated fees, collection costs, and legal expenses.

Force Majeure
Nahal Tours shall not be liable for failure to perform its obligations when prevented by events beyond its control, including but not limited to natural disasters, acts of war, terrorism, civil unrest, labor disruptions, governmental actions, border closures, health emergencies, transportation interruptions, or supplier defaults.

If a force majeure event prevents the entire tour program from operating and leaves the passenger without the opportunity to travel, the provisions under Whole Program Disruption Beyond the Passenger’s Control apply. Nahal Tours may offer a Future Travel Credit when operationally available. No credit is created unless Nahal Tours issues it in writing and the passenger accepts it.

If travel is interrupted mid-program and Nahal Tours provides alternative arrangements, passengers agree to assume responsibility for any additional costs incurred.

Any Future Travel Credit will state its value, expiration date, transferability, and redemption conditions in writing before the passenger accepts it.

Passport, Entry Requirements, and Travel Documents
A valid passport is required for all international travel and must remain valid for at least six months beyond the tour return date.

Passengers are solely responsible for securing all required travel documents, visas, authorizations, and entry approvals.

Travelers to Israel must obtain an approved ETA-IL prior to departure where required. Official information is available at:

https://israel-entry.piba.gov.il

Registration names must match passports exactly. Fees resulting from incorrect documentation are the passenger’s responsibility.

Failure to present proper documentation may result in denied boarding or entry without refund.

Travel Insurance
Travel insurance is strongly recommended to protect against unforeseen events such as trip interruption, medical emergencies, baggage loss, and travel delays.

Passengers are responsible for reviewing policy details, limitations, and exclusions to ensure adequate coverage.

Rooming
Married couples are assigned together by default.

Solo travelers requesting a roommate will be matched when possible; however, roommate placement is not guaranteed. If a roommate is unavailable or cancels, the passenger is responsible for the single supplement.

Health, Mobility, and Fitness to Travel
Passengers must be in sufficient physical condition to participate in a moderately active travel program that may include extended walking, uneven terrain, stairs, and varying climates.

Any medical condition, mobility limitation, or special accommodation request must be disclosed prior to registration.

Nahal Tours reserves the right to decline or remove a participant whose condition presents a risk to themselves or the group.

Itinerary Flexibility
Travel — particularly in the Middle East — requires flexibility. Sites, travel routes, hotels, airlines, or schedules may be modified due to security considerations, local conditions, governmental directives, or operational needs.

Comparable substitutions may be made without liability.

Such adjustments do not constitute grounds for refund.

Decision Authority During the Tour
The Tour Leader, Guide, or Nahal Tours representative has final authority over all operational decisions during the tour, including itinerary adjustments, site access, transportation, accommodations, and group movement.

These decisions are made in the interest of safety, security, group welfare, and operational integrity and are not subject to individual negotiation while the tour is in progress.

Land-Only Arrangements
Land-only packages begin at the first hotel and conclude on the final tour day. Passengers are responsible for coordinating independent air travel in accordance with the group schedule.

Expenses resulting from travel deviations are the responsibility of the passenger.

Luggage
Porterage for one suitcase per passenger is included unless otherwise noted. Passengers are responsible for carry-on items and should verify airline baggage policies prior to departure.

Photography Release
By participating in the tour, passengers grant Nahal Tours permission to use photographs or video taken during the trip for promotional purposes unless written notice is provided prior to departure.

Limitation of Liability
Nahal Tours acts solely as an agent for airlines, hotels, transportation providers, and other suppliers.

Nahal Tours shall not be liable for injury, loss, damage, delay, or additional expense arising from acts beyond its control, including supplier defaults, mechanical failures, labor disputes, criminal acts, terrorism, weather events, or governmental actions.

International travel involves inherent risks, including illness, injury, travel delays, political instability, terrorism, natural disasters, and varying standards of safety and medical care.

By voluntarily participating, passengers acknowledge and assume these risks and agree that Nahal Tours shall not be liable for circumstances beyond its control.

Nahal Tours reserves the right to refuse participation, remove a passenger, or make itinerary adjustments when necessary for safety, group harmony, or operational integrity. Expenses resulting from such actions are the responsibility of the passenger.

Airlines and other carriers are not responsible for events occurring outside their control or when passengers are not onboard.

Seller of Travel and California Disclosures
Nahal Tours, 2434 Calle Aquamarina, San Clemente, California 92673, (949) 899-1964, is registered as a California Seller of Travel, CST 2159414-40. Registration as a seller of travel does not constitute approval by the State of California.

Protection of Passenger Funds
California law requires certain sellers of travel to have a trust account or bond. This business has a trust account.

California Travel Consumer Restitution Fund
This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if Nahal Tours was registered and participating in the TCRF at the time of sale and the passenger was located in California at the time of payment. An eligible passenger may file a claim if the passenger is owed a refund of more than $50 for transportation or travel services that Nahal Tours failed to forward to a proper provider or did not refund when required.

The maximum amount the TCRF may pay to one passenger is the total amount paid on behalf of that passenger to Nahal Tours, not to exceed $15,000.

A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel and must include sufficient documentation and the required $35 processing fee. A claimant must agree to waive other civil remedies against the participating seller of travel for matters arising from the sale for which the claim is filed. Claim information is available from the Travel Consumer Restitution Corporation, 468 Manzanita Avenue, Suite 1, Chico, California 95926, and at www.tcrcinfo.org.

If the passenger is located outside California when payment is made, this transaction is not covered by the California Travel Consumer Restitution Fund.

Dispute Resolution, Arbitration, and Legal Fees
Any dispute arising from participation in a Nahal Tours program shall be resolved exclusively through binding arbitration conducted in the State of California.

The prevailing party shall be entitled to recover reasonable attorney fees and associated costs.

Passengers waive the right to participate in class-action litigation.

Governing Law
These Terms & Conditions shall be governed by the laws of the State of California. Any dispute arising from participation in a Nahal Tours program shall be resolved exclusively within California jurisdiction.

Final Travel Documents
Final travel documents, including flight schedules, hotel information, and logistical materials, are typically distributed approximately 30 days prior to departure.

Acknowledgment
By registering for this tour, the passenger affirms that they have read, understood, and accepted these Terms & Conditions and agree to abide by them.